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Guides for running client work
Practical guides for agencies and consultancies on retainers, time, invoicing and client profitability.
· 4 min read
How to track a retainer before the client runs over
A simple four-step routine for agencies to see, early, when a retainer is using more effort than the client agreed to, and what to do about it.
· 3 min read
How to work out client profitability at an agency
The formula, a worked example and the two mistakes that make most agencies overestimate how much they earn from each client.
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